Teams

Create a Team Event Type and Link It to a Team

Set up one shared event type for a team, then assign the team so all members can use it.

23 Jun 2026 · by Peter Grillet


Team event types are created from the Team Event Types area and linked to teams during setup.

  1. Go to Colleagues → Team Event Types.
  2. Click New Team Event Type.
  3. Complete the core details:
    • Name
    • Duration (minutes)
    • Booking increment
    • Description (optional)
  4. Choose the Location type:
    • In person / Phone (with a fixed location field), or
    • Attendee selects (and choose which location options attendees can pick).
  5. In Team Settings, choose the Booking Assignment Strategy:
    • Round robin
    • Default assignee (then select the default team member)
    • Visitor select
  6. In Assign to Teams, tick one or more teams.
  7. (Optional) Enable Team members can set their own availability if each member should control their own hours for this event type.
  8. Click Create Team Event Type.

After saving, you will see it in the Team-Wide Event Types list with linked teams shown in the Team Members column.


Updating team links later:
Open the event type from Team Event Types and click Edit to change the teams in Assign to Teams, then save.


Note: If no teams appear to select, create teams first in the Teams section.
#team setup

Related help articles

Team Event Type fallback options (and when to use each)

Team Event Types let you control how bookings are routed across your team. Choose between Round robin, Default assignee, or Visitor select, and use fallback behavior to avoid losing bookings when a team member is unavailable.